Order-to-cash

From order and invoice through cash application — the O2C cycle.

Intended role

AR and billing accountants

Goal

Bill customers and apply cash so AR aging tells the truth

Done when

You can invoice, apply cash, and read AR aging for the period.

1. Lesson 1

   Understand Accounts Receivable

   Mark complete

   Customer records, invoices, and AR settings are the billing backbone.

   Confirm: create and send a customer invoice

   Do this in HelpBackground

2. Lesson 2

   Understand Order Entry

   Mark complete

   Orders feed invoices when you sell items or services through OE.

   Confirm: convert an order to an invoice

   Do this in HelpBackground

3. Lesson 3

   Understand Cash Management

   Mark complete

   Deposits and receipts are how customer payments hit the bank.

   Confirm: apply a customer payment to invoices

   Do this in HelpBackground

4. Lesson 4

   Understand Financial Reporting

   Mark complete

   AR aging and revenue reports close the O2C loop for the controller.

   Confirm: run an AR aging report

   Do this in HelpBackground